Karen Harker, “Problems analyzing LIS data,” Libraries are for Use

Karen Harker, “Problems analyzing LIS data,” Libraries are for Use:

Pull quote: “But there was precious little on analyzing count data. And in librarianship, there is a lot of data that are simply counts — reference questions, book use, journal use, citations, attendees at workshops, Twitter posts, students who graduate or stay in school or dropout. And these are not distributed normally. This data is severely skewed, usually to the right (think “long tail”). And the variance (standard deviation) is much greater than the mean – that’s because of the long tail, all those very high counts. How the heck are you supposed to analyze that?”

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Carl Grant, “The library automation company mergers resume,” Thoughts from Carl Grant

Carl Grant, “The library automation company mergers resume,” Thoughts from Carl Grant:

Pull quote: “It is very unlikely that a new platform will happen more quickly and time is of the essence here because other organizations (OCLC, Ex Libris) do have LSP’s available that can be delivered and put into operation today. However, with Innovative/Polaris being combined, their first goal will be to merge operations, company cultures, customer services and sales. That involves some serious organizational disruption, overhead and thus time. Once that is achieved, they’ll start a more serious effort at combining the product plans. Customers of either company that believe their products of today will live on indefinitely are probably dreaming. Company mergers like this are ultimately dependent on re-consolidating the company offerings to one main product offering at some point in the not too distant future.”

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Krista Godfrey, “The website is everything,” the wee librarian

Krista Godfrey, “The website is everything,” the wee librarian:

Pull quote: “What’s become even more apparent to me is that everything that is online/linked to from the library website is considered the website. I’d guess that about 1/3 to 1/2 of the comments so far have actually been about problems that are not the website but the OPAC, the discovery layer, our databases or the link resolver.”

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Jie Zhang and Nevin Mayer, “Proactive chat reference,” College and Research Libraries News

Jie Zhang and Nevin Mayer, “Proactive chat reference,” College and Research Libraries News:

Pull quote: “These data indicate that for the period between October 2012 and March 2013, our trigger-initiated chats are more reference and research related than are our patron-initiated chats; while our patron-initiated chats are more direction oriented. Clearly, for us, the initiation of a business model with trigger-initiated chat reached students online with complex research questions, who might not have otherwise known where to go for help.”

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