Sometimes More Is Less

Sometimes More Is Less

This year, I’ve been doing a lot of thinking about search boxes on library home pages. I’m gearing up to present a plan for redoing the one at my library in the next year and have spent a lot of time looking at how other libraries have solved this design problem (I’ve also been looking closely at search on lots of commercial websites, such as Amazon, eBay, Wal-Mart, etc.). One thing I would love…

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Carl Straumsheim, “New report urges university libraries to reconsider their role in discovery,” Inside Higher Ed

Carl Straumsheim, “New report urges university libraries to reconsider their role in discovery,” Inside Higher Ed:

Pull quote: “’Is a single search box that doesn’t know anything about its user able to provide for all of those needs?; [Roger] Schonfeld said. ‘As you start to distinguish between both different institutions and different populations within any given institution, the opportunity to complicate what a single search box is and what it could be is one of the next steps that’s coming to this conversation.’”

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Troubleshooting Electronic Resource Problems Reported by Students

Troubleshooting Electronic Resource Problems Reported by Students

Although my job title is user experience librarian, I help out quite a bit with managing electronic resources in my library. Over the past few years, I’ve gone down deep in the weeds countless times trying to figure out what went wrong when a user reported being unable to access an electronic resource. Some times it’s just one article, some times it’s an entire database. The possible points of…

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